What is Dr Now ®?

As the medical diagnostic branch of Now Healthcare Group, the revolutionary Dr Now ® platform connects patients with qualified GPs through remote video consultation, giving them the medical diagnosis they need, when they need it.

  • Medication Delivery

    Prescriptions can be delivered to the patient’s home or office, with guaranteed next day delivery.

  • Multi-Platform

    The multi-platform Dr Now ® mobile app gives patients access to a qualified GP whilst on the move.

  • Confidentiality

    Dr Now ® keeps your medical records safe. We use an Amazon Web Service security system with industry-standard AES-256 encryption to ensure users’ information remains confidential.

Why choose Dr Now ®?

Dr Now ® is a world first, offering the delivery of medicines and prescriptions directly from a remote, app-based consultation.

We are changing the face of primary healthcare. As a nation we have become an ‘on the go’ society; demanding that the products we use and interact with are as fluid as our own lives.

With this in mind we have created a truly ground-breaking product. The Dr Now ® platform connects users with a doctor of their choice, male or female, when they want a rapid diagnosis or the flexibility of a pre-planned appointment to fit in with their busy lives. Combining state-of-the-art technology with the experience and knowledge of the doctors improves efficiency and patient experience.

Receive a professional medical diagnosis at home, work, or on the move

Remote video consultations with qualified doctors at the touch of a button

Prescriptions and medicines delivered straight to your home or office

Enjoy real flexibility

Dr Now ® enables you to speak to a doctor when you need to, making lengthy waiting times for appointments with your GP a thing of the past. Pre-planned consultations can be arranged for a time to suit you, ensuring your hectic working schedule and social life remain hassle-free.

The multi-platform mobile application lets you speak to a male or female doctor of your choice at the touch of a button. This gives you access to the diagnosis of a fully qualified GP on the move or from the comfort of your own home, through written or video-based remote video consultation.

Experienced, highly qualified doctors

All of the Dr Now ® GPs are fully qualified and hold MRCGP certification. Led by Andrew J Thornber, a doctor of medicine with over 20 years of practising experience, they are trained in effective ways to provide diagnosis to patients through remote video consultation methods.

Combining the knowledge and experience of medical professionals with state-of-the-art encrypted cloud technology gives patients an efficient, professional service. Studies show that 90% of correct diagnoses are accomplished upon the presentation of medical history alone, and Dr Now’s strict security system ensures medical records are accessible but safe, assuring patients of complete privacy and creating a strong sense of trust between doctor and patient.

How can we help?

  • Clinical advice
  • Private prescriptions with the option for next day delivery or Click and Collect
  • Referral Letters to a Specialist Consultant
  • Sickness Notes

What we cannot help with?

  • Physical examinations and treatment (Although the video consultation facility does allow a GP to view any physical symptoms)
  • Emergency treatment e.g. chest pains, severe bleeding, suspected stroke or bone fracture
  • Alternative therapies, lifestyle surgeries or oral surgery
  • Repeat Prescriptions
  • Vaccinations

Medicine delivered straight to your work or home

The revolutionary Dr Now ® platform brings the medicines and prescriptions you need straight to your door, meaning that you no longer have the inconvenience of fitting in a trip to the pharmacy in your busy schedule. Once you’ve received your online diagnosis, your medication can be delivered to either your home address or office, with delivery during working hours easy to arrange.

Dr Now ® gives you the option of guaranteed next day delivery of your medicines, with 90% of the most commonly-requested medicines available for delivery directly from our own pharmacy centres.

Alternatively, you can request a Dr Now e-prescription to be sent directly to any UK pharmacy for collection. Dr Now charges £5 for such prescriptions, with patients then required to pay for the prescribed medicines at their chosen pharmacy.


Dr Now® gives you access to qualified doctors at an affordable price. Choose a package today and get the diagnosis you need, now.

  • Adult Subscription
  • £7.99
  • Dr Now ® offers adults (16+) unlimited appointments with professional GPs, meaning you can remain worry-free with expert healthcare available at any time, no matter how serious the problem might be.

  • Child Subscription
  • £4.99
  • Unlimited consultations for children (under 16) are available. Adults can add children or other adults to their account under one direct debit, with every person over 16 having their own private login details.

  • Per Consultation
  • £42.50
  • Our monthly packages are designed to give you the best value and peace of mind, but if you require a one-off appointment with a fully-qualified doctor then Dr Now ® can offer you an individual remote video consultation.


Coming Soon

Dr Now® for Apple Watch

As a company at the forefront of the teleheath industry, Now Healthcare Group is committed to exploring the latest technologies in order to improve the lives of our customers. Therefore, we are proud to unveil the new Dr Now ® smart watch app – coming soon to the Apple Watch.

Offering the full Dr Now ® diagnosis and delivery service from the user’s wrist, the Apple Watch app will make instant access to a registered GP feel more personal than ever before, with remote video consultations from a fully-qualified doctor available at the touch of a button.


  • I feel so much more secure and comfortable getting it (medication) from you guys who the Guardian and the Economist have both endorsed!

  • (The) Consultation went well and the technology performed splendidly. I had a very helpful conversation.

  • The woman with whom I’m always in contact (who seems to know everything about how the company works!) made me feel like you were happily trying to accommodate me.

  • I’ve been able to find understanding compassionate doctors basically on call all the time who can help me either with providing meds, but more important that they could help me sort out any medical problems I could run into without necessarily having to get into the hospital (if it seems appropriate).

  • I am very happy with the service I’ve received and will continue to use in the future

  • Your GPs made me feel like I was an equal even while I know we are not equal in expertise, and that I deserved their attention as they worked to make sure I felt understood…..I felt better understood in 8 minutes rather than the 50 or 60 minutes back at home.